Tag: Customer & Digital Experience

  • Web3 content and capabilities from an agency’s perspective

    Web3 content and capabilities from an agency’s perspective

    Recently, Razorfish (part of Publicis Groupe) rolled out new services dedicated to launching brands on Web3 and supporting activations in emerging virtual spaces. For brand marketers scratching their heads at all the possibilities, and seeking to find real opportunities within all the buzz, the perspective from a top agency is welcome guidance. There’s a rationale…

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  • 6 email metrics to help reach marketing goals and make business decisions

    6 email metrics to help reach marketing goals and make business decisions

    Metrics like clicks and opens are crucial for measuring campaign performance. But other metrics have a bigger impact on your business and marketing strategy. “It’s not just about getting those easy-access metrics that are available in your email service provider’s dashboard,” said Kath Pay, founder and CEO of boutique consultancy Holistic Email Marketing at The…

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  • Twitter’s demise would cost marketers an important, useful channel

    Twitter’s demise would cost marketers an important, useful channel

    Looking at Twitter’s financials, it is difficult to see a way for it to survive. The company was in bad financial condition long before Elon Musk bought it, only turning a profit twice in the last decade. Musk’s purchase has made its finances even worse by adding debt and scaring off revenue. For brands Twitter…

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  • Webinar: 5 Ways to make CX drive conversions and revenue

    Webinar: 5 Ways to make CX drive conversions and revenue

    Online purchasing is booming. During the last five years, the marketplace has grown exponentially as a share of global retail revenue. Consumers are online, and their expectations are shifting. They’re looking for shopping experiences personalized to their wants and needs. Brands that deliver real-life experiences through rich media–shoppable videos, real-time customization, user-generated content and more–will…

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  • Soundrise connects advertisers to podcast creators with shared values

    Soundrise connects advertisers to podcast creators with shared values

    Market Enginuity, a values-driven media sponsorship company, announced a spinoff — Soundrise — dedicated to the growing podcast industry. While Market Enginuity focuses on public radio sponsorships in local markets, Soundrise provides marketing, sales and operational support to premium independent and non-profit podcast networks. Why we care. Audio is a red hot channel for marketers…

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