Tag: Customer Success Metrics

  • 15 important data points agencies need to build effective campaigns

    15 important data points agencies need to build effective campaigns

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  • 10 illuminating questions to ask before partnering with someone

    10 illuminating questions to ask before partnering with someone

    Question: What’s one of the 10 illuminating questions to ask before partnering with someone?Answer: ‘What will a successful outcome to our partnership look like?’ “It’s key to define expectations and agree on what a successful outcome to your partnership would look like. This way, you know you are aligned and working toward the same goal,…

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  • 6 customer success metrics that can provide insight into marketing efforts

    6 customer success metrics that can provide insight into marketing efforts

    Creating a successful marketing strategy requires a combination of creativity and analysis. Marketing isn’t static, so metrics need to be constantly adjusted and analyzed. While all metrics provide some insight into marketing efforts, some are more valuable than others. Below, six members of Business Journals Leadership Trust discuss the customer success metrics that provide the…

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