37 questions to ask call analytics vendors during the demo
It’s easy to see why call analytics platforms have become an essential martech tool. They let marketers collect, analyze and act upon the growing volume of data being captured from…
advertising
B2B Marketing
B2C Marketing
Call Analytics
Data
Email Marketing
Marketing Analytics
Privacy
4 common problems marketers and data analysts can solve together
Marketers and data analysts see the world in very different ways. Because they are often working together on the same project, this can cause a lot of problems. However, the…
Invoca announces new integration with Five9
Conversational AI platform Invoca announced a new integration with Five9, a cloud contact center solution. With this integration, CX-focused businesses who use Five9 will be able to support more intelligent…
Call Analytics
Customer Service and Success
Data
Local / Location Marketing
Marketing Analytics
Privacy
37 questions to ask call analytics vendors during the demo
The global pandemic has confirmed what many marketers already knew: the telephone is an integral part of the consumer purchase journey. That’s why many are leveraging call analytics platforms that…
Call Analytics
Customer & Digital Experience
Customer Service and Success
Marketing Analytics
Marketing Communications
Marketing Technology
9 call analytics platforms for marketing teams to consider
The global pandemic has confirmed what many marketers already knew: the telephone is an integral part of the consumer purchase journey. Consumers crisscross multiple online and offline channels, often from…