• Merkle introduces new customer experience products for contactless shoppers

    Merkle introduces new customer experience products for contactless shoppers

    Customer experience management company Merkle debuted two new products today at CES that are aimed at improving the contactless shopping experience, both in-store and on-delivery, as health and safety concerns persist with the ongoing pandemic. In an effort to make the shopping seamless, neither product requires shoppers to download a separate app.Scan & Know allows…

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  • 2022 Predictions: Customer Experience & Digital Experience

    2022 Predictions: Customer Experience & Digital Experience

    Marketers will be engaging with more customers in three-dimensional virtual spaces next year. As the virtual ecosystem evolves, it won’t be limited to a single technology or walled garden. The rush to produce 3D experiences for consumers is already underway and set to mature in the coming year.Shubham A. Mishra, CEO and Co-Founder of codeless…

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