Tag: Customer Relationship Management (CRM)

Salesforce’s key announcement at this year’s Dreamforce was a new data platform solution, Genie. Genie is the latest stage in…

After experimenting in 2021 with a virtual experience extended over several weeks, Dreamforce went back to in-person in San Francisco…

Salesforce unveiled an array of new automation features for its marketing, commerce, service and sales offerings this week. Marketing Cloud’s…

At the beginning of the pandemic, with restaurants and entertainment venues shut down, New Jersey liquor distributor Allied Beverage saw…

It was an ambitious message to deliver. The last few years have left many of us feeling disconnected in our…