Tag: CX

  • How to boost retail customer loyalty: 16 CX trends to leverage

    How to boost retail customer loyalty: 16 CX trends to leverage

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  • Merkle introduces new customer experience products for contactless shoppers

    Merkle introduces new customer experience products for contactless shoppers

    Customer experience management company Merkle debuted two new products today at CES that are aimed at improving the contactless shopping experience, both in-store and on-delivery, as health and safety concerns persist with the ongoing pandemic. In an effort to make the shopping seamless, neither product requires shoppers to download a separate app.Scan & Know allows…

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